Avoid the wait times, shipping time and costs, risk, and sub-par craftsmanship of many overseas repair centers. Waiting too long for shipping, or repair, and the potential of receiving machines that are not fully repaired is too great a liability to assume in today’s mining environment. Time is money, and we help you maximize that time.
Nestled in the Rocky Mountain region of the US, our Colorado Springs home is based in a crypto-friendly municipality and can receive shipments from both the East and West Coasts, freight straight from China via the Port of Los Angeles, and boasts a more centrally-located destination than our major US competitors.
You’ll know who touched your equipment, when they began their work, as well as when it ended, and any notes or results during that time. We believe in the power of transparency, and the customer deserves to know what is being done in the time they are paying for. You won’t be left guessing if your repair technician is spending more time at the vending machine, or working away at solving your machine’s issues.
With thousands of square feet of space, a multi-bay loading dock, and warehouse access, our staff can handle orders of any size. You have peace of mind knowing that your machines won’t be going to a sketchy location with dirty or decrepit facilities. No matter the type of customer, we put a professional, high-class touch to the way we conduct our business.
Led by a Bitmain Certified Technician, our repair staff has the tools and training at their disposal to diagnose and repair your machines. When your machines arrive at Bit 49, they go through a rigorous and committed process that allows us to more effectively determine what needs to be done.
Even if you aren’t a hosting client of Bit 49, we treat our repair clients as if they were going right back to our shelves. We pride ourselves on high levels of repair craftsmanship. We understand the imperative to get the most out of your machine, as possible.
